Private investigators serving Lake Macquarie

Lake Macquarie, from Charlestown to Morisset.

Factual investigations, surveillance, incident investigations and aerial scene capture across the City of Lake Macquarie, for insurers, claims agents, self-insurers, employers and solicitors.

Lake Macquarie is the local government area adjoining Newcastle, wrapped around the lake itself. Its town centres are Charlestown, Belmont, Cardiff, Glendale, Warners Bay, Toronto, Swansea, Mount Hutton and Morisset. Charlestown is about 11 kilometres from the Newcastle CBD, around 15 minutes by road. Travel times are approximate driving times from Newcastle.

Employment around the lake is concentrated in hospitals, other social assistance and aged care services, supermarkets and takeaway food (2021 Census), alongside a significant coal mining industry and smaller agriculture and manufacturing industries. We take referrals from self-insurers, from the Nominal Insurer's claims agents and from the specialised insurer that covers the coal industry.

Services in Lake Macquarie

Four services, minutes from our base.

Factual Investigations

Interviews across the lake's town centres, from Charlestown to Morisset, at a place the worker nominates.

Factual investigations

Surveillance

Only in or from public places, only of the worker named in the referral, close enough to our base that briefs start without regional travel.

Surveillance

Incident & Workplace Investigations

ICAM-structured investigations for mining, manufacturing, health, aged care and retail workplaces around the lake.

Incident & workplace

Aerial Scene Capture

Sites and scenes documented from the air, with the occupier's consent.

Aerial scene capture

How we work here

Next door to Newcastle, scheduled the same way.

On the ground

  • Worker interviews are held at a place the worker nominates, with a support person or interpreter where requested. Employer and witness interviews are usually at the workplace.
  • Site inspections are arranged with the employer or occupier and recorded with measurements, photographs and video.
  • Reports record what was said, what was inspected and what the documents show, written knowing the worker may read them.
  • Appointments around the lake are scheduled like city work, with interview dates set to fit the written notice the insurer gives the worker.

The limits we keep

  • Surveillance is conducted only in or from public places, only of the worker named in the referral, and without inducement, entrapment or trespass.
  • Aerial capture documents sites and scenes with the occupier's consent and is not used to watch or follow people.
  • We offer no opinions on medical questions, capacity, liability or recovery. Those are matters for the insurer.

Main centres served

Private investigators around Lake Macquarie.

Charlestown, Belmont, Cardiff, Glendale, Warners Bay, Toronto, Swansea, Mount Hutton, Morisset, Cooranbong, Eleebana, Edgeworth, Cameron Park, Boolaroo and Redhead.

Nobbys Head lighthouse and beach, Newcastle

Common questions

Lake Macquarie, answered plainly.

Is Lake Macquarie treated as regional travel?
No. Lake Macquarie adjoins Newcastle and Charlestown is about 15 minutes from our base, so appointments around the lake are scheduled like city appointments. Travel to the far end of the lake is agreed at referral, like any other trip.
How soon can you attend an interview in Lake Macquarie?
By appointment, on a date that fits the written notice the insurer gives the worker. We confirm scope and timing in writing when we accept the referral, and several interviews around the lake are scheduled together.
Which insurers' claims do you take in Lake Macquarie?
We work for insurers, claims agents, self-insurers, employers and solicitors, and we do not name clients. Coal industry claims, which are insured through a specialised insurer rather than the Nominal Insurer, are taken on the same terms as any other referral.

Ready to start

Tell us what you need established, and we'll tell you what's possible.